Terms of Service

By accessing or using Zovoro.ai, you confirm that you understand and agree to be bound by these Terms, along with all applicable laws and regulations. These Terms form a legally binding agreement between you and Zovoro AI LLP, operating under the brand name Zovoro AI.

If you disagree with any part of these Terms, you may not access or use the service.

Zovoro AI provides access to multiple AI-powered tools, including chat-based models, content generation, analysis tools, and other AI functionalities.

We may modify, update, suspend, or discontinue any part of the service at any time without notice. Zovoro AI is not liable for any such changes.

Zovoro AI uses a variety of third-party AI models through their official commercial APIs. These may include, but are not limited to:

• OpenAI models

• Anthropic models

• Meta Llama models

• Models from providers such as Perplexity AI

• Other commercially licensed AI systems

To keep things transparent, please note:

• These AI models are owned and operated entirely by their respective providers.

• We do not control, modify, or alter the base models.

• Performance, availability, accuracy, or output quality depend on the model providers.

• Model changes or discontinuations may affect parts of our service.

• AI responses may occasionally include errors, biases, or inappropriate outputs.

By using Zovoro AI, you acknowledge that AI-generated outputs come from third-party models and that Zovoro AI functions as the interface to access these models.

We will maintain transparency and notify users of major changes to the models we use.

We use Google Authentication and other secure login methods for user accounts.

By creating an account, you agree to:

• Provide accurate and up-to-date information

• Keep your login credentials secure

• Take responsibility for all activity under your account

• Notify us promptly if you detect any unauthorized access

We store your email address and username to operate and improve our services.

Your use of Zovoro AI is subject to our Privacy Policy, which is incorporated by reference.

By using our platform, you consent to the collection, storage, and use of your information as explained in the Privacy Policy.

While we take security seriously, no method of digital transmission or storage is completely secure.

Zovoro AI uses Dodo Payments for secure payment processing.

By making a purchase, you agree to:

• Provide accurate billing and payment details

• Authorize us to charge your selected payment method

• Keep your account information updated

Refund Policy

Zovoro AI does not provide refunds for any subscription—monthly or yearly.

However, if we fail to provide the service due to a technical issue or downtime caused on our end, we may offer account credits, extra usage, or extended access as compensation, at our sole discretion.

If you experience service issues, you must contact us at team@zovoro.ai so we can review the situation and apply credits or extensions where appropriate.

Refunds will not be issued under any circumstances.

All content, features, tools, and materials available on Zovoro.ai are owned by us and are protected by intellectual property laws, including copyright, trademarks, and trade secrets.

You may not:

• Copy, reproduce, or redistribute any content

• Modify or create derivative works

• Use the service or materials for commercial purposes without permission

Normal browsing and usage of the service are permitted.

To the fullest extent allowed by law, Zovoro AI and its affiliates are not liable for:

• Indirect, incidental, special, or consequential damages

• Loss of data

• Service interruptions

• Errors or delays

• AI-generated outputs that are inaccurate or harmful

Our total liability will not exceed the amount you paid for the service.

Some jurisdictions do not allow limitations on liability, so certain restrictions may not apply.

You are fully responsible for:

• Any content you create or upload using our platform

• Ensuring your use complies with the law

• Avoiding harmful or abusive content

You agree not to use Zovoro AI to generate or transmit:

• Defamatory or obscene content

• Threatening or harassing material

• Intellectual property–infringing content

• Illegal or harmful material

We reserve the right to remove any content or suspend accounts that violate these Terms.

We may update or modify these Terms at any time. When we do:

• We will update the "Last updated" date

• We may notify users via email or on-site announcement

Continued use of the service means you accept the updated Terms. If you disagree, you must stop using Zovoro AI.

We may suspend or terminate your account immediately, without notice, if:

• You breach these Terms

• You misuse the service

• We decide to discontinue part or all of the platform

Upon termination, your right to use Zovoro AI ends immediately.

Some provisions—like intellectual property, indemnity, and limitation of liability—will continue after termination.

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Zovoro AI is provided "AS IS" and "AS AVAILABLE."

We disclaim all warranties—express or implied—including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Availability or accuracy of AI outputs

Use the service at your own discretion and risk.

You agree to indemnify and hold harmless Zovoro AI, its team members, partners, and service providers from any claims, losses, or damages arising out of:

• Your use of the service

• Your content

• Your breach of these Terms

If you have questions about these Terms of Service, contact us anytime:

📧 team@zovoro.ai